Gaap

Government as a Platform, the hard problems: part 1 — Introduction

Government as a Platform is the approach of reorganizing the work of government around a network of shared APIs, open-standards and canonical datasets. The hope is that this will allow public servants, businesses…

Street lighting in suburban London: a parable for digital government

Digital proofs

How do people prove facts about themselves?

Generally, it is still with paper: a birth certificate or a passport; a bank letter or a form with an official stamp on it. Sometimes that piece of paper will list a reference number that allows officials to check the equivalent…

Real-time government

One of the characteristics of today’s digital services is that they operate in real-time. If you want to buy something on Amazon, you see if it’s out-of-stock immediately. Pricing on Uber responds to demand in real-time, so you pay more when there are less cars about.

Platforms for government? Platforms for society?

The case for a design archive for digital services

Governments around the world are digitizing more of their services. The result is that the way people experience public services is increasingly through an app or a website. The hope is that this leads to a better experience for citizens…

A working definition of Government as a Platform