13 insightful posts that will change the way you think about customer feedback.

Building data-driven personas

Interview with Bret Scofield, Interaction Designer at Sumo Logic — an…

Customer research = Better customer experience

Interview with Zack Price, Global Success Manager at…

Customer-Obsessed Manifesto

A few months ago I came across this quote from Steve Jobs:

Interview with Donal O’Mahony, Head of UX and Design at Fleetmatics — Understanding UX in Larger Organizations.

In this Interview, Donal O’Mahony shares the challenges of building a great UX team, what it takes to start a career in UX and the direction…

Creating product resilience

Interview with Ashley Rodan, Quality and Delivery Manager at Homepass — An…

A 4000 ft view of product management content on Medium