Archive of stories published by Customer Chronicles
These were the top 10 stories published by Customer Chronicles; you can also dive into yearly archives: 2019, 2020.
About
Customer Chronicles
The experience people have with you IS the brand and the brand IS their experience. Here we muse on the growth, CX and marketing impact of a relentless curiosity about how people use what you sell, how it fits into their lives, and how it makes those lives better (or doesn’t).
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