Firefox User Experience

Summary: In this series, I outline the steps to diagnose, treat, and manage enterprise content debt using Firefox add-ons as a case study…

Security messages are very hard to get right, but it’s very important that you do. The world of internet security is increasingly complex…

Summary: In this series, I outline the steps to diagnose, treat, and manage enterprise content debt using Firefox add-ons as a case study…

Sometimes, when you’re doing user research, things just don’t quite go as planned. MozFest was one of those times for us.

The Attention War. There have been many headlines related to it in the past decade. This is the idea that apps and companies are stealing…

I had a brilliant idea! How do I get stakeholders to understand whether the market sees it in the same way?

We ran a co-design workshop at Mozilla to inform our product design, and we’d like to share our experience with you.

Back in January 2018, we were assigned to lead a project called New Product Exploration to help Mozilla grow impact on shopping experience…

The Firefox Add-ons Team works to make sure people have all of the information they need to decide which browser extensions are right for…