“So… what’s it for?”
The Firefox User Research team will now be posting results from more of our smaller research studies. Our aim is to share our results and provide some insight into our research and product development process.
A recently landed feature in the experimental Firefox Nightly build integrates proactive tracking protection for Firefox Nightly users coupled with Do Not Track (DNT). With tracking protection active, ads and tracking technology are…
Web browser users do more than browse and search. They employ detailed, sophisticated, and mentally engrossing workflows to complete tasks online. While engaged in these concentrated activities, we learned that users’ attention is sometimes disrupted by…
For many consumers, software and hardware choices are increasingly becoming choices between incompatible…
The following post is based on a talk I presented at AmuseConf in Budapest about interviewing users.
I recently had a conversation with a former colleague who now works for a major social network. In the course of our…
What we’ve been up to so far
What We Learned from the Government Digital Service Design Team
Toward the end of Mozilla’s All-Hands Meeting in London last week, about a dozen members of the Firefox UX team paid a visit to the main office of the Government Digital Service (GDS). GDS is a department within the UK government whose mission is to “help…
And just like that, another year.
A year goes by pretty quickly. Before long, I’ll be sitting here again feeling like 24 hours isn’t enough. So it’s always good to have a vision for where you want to go next.
In early January, we conducted user research to refresh our understanding of how people save, share, and revisit content…
