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User Experience
Customer Service
User Onboarding
Training
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helppier.com
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Customer Service
Helppier
Sharing the importance of User Experience and Customer Service in today's digital era. We will teach you how to make users happy.
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Customer Service
Helppier
in
Helppier
Sep 17, 2020
Strategies for a great customer onboarding
New customers need to know the difference your product or service makes in their lives.
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125
Priscila K.
in
Helppier
Sep 2, 2020
Get started with Net Promoter Score: How to create an NPS survey for your website
A few years ago…
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57
Priscila K.
in
Helppier
Apr 2, 2020
4 Steps to Effectively Answer Customer Tickets in times of Remote Work
While it’s our duty to stay…
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104
Bianca Almodovas
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Helppier
Mar 26, 2020
How to Reduce Customer Tickets When Your Team is Remote
Remote work is not only a good practice…
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54
Priscila K.
in
Helppier
Mar 5, 2020
Who said FAQs need to be boring?
Here are some ways you can transform your FAQs into actually…
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152
Priscila K.
in
Helppier
Feb 5, 2020
Why you should be using tutorial videos for customer support
Videos are the preferred learning method…
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110
Priscila K.
in
Helppier
Dec 3, 2019
What does customer service look like in 2020?
With 53% of Twitter users expecting a response from…
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47
Priscila K.
in
Helppier
Jan 3, 2019
Meet the biggest Customer Service Trends for 2019
Get ready for some changes. Video, AI and instant…
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43
Priscila K.
in
Helppier
Aug 24, 2018
What is an Interactive User Guide and what it can do for my business?
An interactive user guide might…
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102
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Priscila K.
in
Helppier
Jul 31, 2018
Here’s How To Achieve a Great Customer Experience Strategy
Today is the day you start caring about your Customer Experience Strategy.
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121