HR Evidence

When companies keep their talent management processes close to the vest, employees assume the worst.

Research suggests that making mistakes in training usually leads to better outcomes than avoiding them.

The high cost of tolerating abuse and harassment from customers.

Showing up late isn’t just a breach of etiquette. It makes meetings less effective and less satisfying.

Some of the most commonly-used personality assessments fail when used with lower-educated individuals in low-income countries.

Confidence and overconfidence look the same, which can lead to bad decisions.

When managers are distracted by smartphones, employee job performance suffers.

We tend to ask different kinds of questions to job candidates depending on their ethnicity.

Opening a job to internal candidates means rejecting internal candidates.

The more obvious a concern is, the less likely that any individual employee will tell the manager about it.

Strong, charismatic leaders tend to attract and reward “true believer” employees. In the long run, this spells disaster.