Tech and the Fake Market tactic

Tech helped Fake Markets took over Free Markets without media or…

12 Things Everyone Should Understand About Tech

Tech is more important than ever, deeply affecting…

The Immortal Myths About Online Abuse

After building online communities for two decades, we’ve learned how to fight abuse. It’s a solvable problem. We just have to stop repeating the same myths as excuses…

There is no “technology industry”

The label’s become too big to be useful, and tech could suffer for it.

Quick: What do an auto leasing provider, a condiment company and the producers of a serious TV drama have in common? If your…

Underscores, Optimization & Arms Races

A history of how we started designing apps & content to appease…

Against “Don’t Read the Comments”

We’ve made a habit out of telling people not to read the comments online. But what started as a cynical in-joke has become a bad habit, and an excuse for enabling abuse…

It’s more than just “teach kids to code”

I’m skeptical about “teach the kids to code!” as a panacea for all of society’s ills. Yet today, I’m at the White House to participate in a summit on Computer…

The Online Abuse Playbook

There’s a well-defined pattern to how marginalized people are attacked online. If we can understand it, we can help stop each other from participating.

“I thought we’re the good guys?”

No matter how good our intentions, people who work in tech will be seen as the new robber barons if we don’t start being more self-critical. Who’s going to step up?

Toward Humane Tech

If you make technology, or work in the tech industry, I have good news for you: we won.