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Top Stories published by Inclusive Software in 2019
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2019
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Indi Young
in
Inclusive Software
Jul 15, 2019
Listening Deeply
You can’t develop cognitive empathy by just looking — you have to go tug at the roots.
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238
Indi Young
in
Inclusive Software
Jan 30, 2019
Challenging the Make-Believe in Personas
You can’t understand a person w/out knowing how their mind…
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113
2 responses
Indi Young
in
Inclusive Software
Jul 15, 2019
When you Listen, What Are You Thinking?
Notice your reactions. Clear your mind of questions. Follow…
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98
Indi Young
in
Inclusive Software
Jul 15, 2019
Compassion Is a Type of Empathy
There is more to empathy besides feeling another person’s emotions…
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210
1 response
Indi Young
in
Inclusive Software
Jul 1, 2019
Fear of Empathy
People still work off of the dictionary definition of empathy. They still believe that…
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182
Indi Young
in
Inclusive Software
Feb 7, 2019
Instead of Average
how “average” design turns out to be a hassle for most people
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51
3 responses
Indi Young
in
Inclusive Software
Jul 1, 2019
Building Rapport
Practice is key to good listening. Pick your own perennial question and try it out…
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137
2018
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About
Inclusive Software
Latest book — Time to Listen:
https://amzn.to/3HPlESb
… free explainer videos
https://indiyoung.com/explanations-sectionpage/#recordings
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Tags
Storytelling For Business
Product Management
Problem Space
Listening Skills
UX Research
Qualitative Quantitative
Problem Space
Product Management
Demographic Assumptions
UX Research
Editors
Indi Young
Nathan Boole
Writers
Indi Young