What really matters is screens, not devices.
For a number of years now, we’ve been hit over the head time and again with “mobile first” and “mobile only”. Those of us building software since before the iPhone have hacked our…
Countless pixels were spilled during The Great UI Flattening of 2013–2014.
Messaging isn’t about text. It’s about conversations. Here’s why the…
Lots has been written about how Internet businesses should build software, from…
Despite plenty of excitement it’s still unclear how conversational UIs can be made to work in a practical sense.
Conversational UIs are breaking out of messaging apps and into products we use every day.
It’s often said design is a dialogue between designer and user. We talk to users…
Spending money is very easy. Spending money effectively is very hard.
These were the top 10 stories published by Inside Intercom; you can also dive into yearly archives: 2014, 2015, 2016, and 2017.