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Stories from the Research, Analytics & Data Science (RAD) team at Intercom. We’re on a mission to drive effective, evidence-based decision making through research and data science.
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Analytics
Pragun Bhutani
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intercom-rad
Oct 10, 2023
To dbt or not to dbt
Lessons learnt from a year of implementing dbt at Intercom
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Hayley Camille Morgan
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intercom-rad
Jan 7, 2022
You can’t always get what you quant: Bringing numbers to life through user research
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