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Deep Learning

Jatana

Jatana brings warp speed to the help desk by automating replies to support requests so your agents can focus on the important details that make your customers go WOW!

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Deep Learning

Kushal Chauhan in Jatana

Aug 6, 2018

Unsupervised Text Summarization using Sentence Embeddings

27 responses

Akshat Maheshwari in Jatana

Jul 17, 2018

Report on Text Classification using CNN, RNN & HAN

Experimenting with various neural networks…

39 responses

Giovanni Toschi in Jatana

Jun 17, 2018

First Contact Resolution: A Sign of Valuable Support

Giovanni Toschi in Jatana

Mar 26, 2018

How to install Jatana on Zendesk

A 4-steps guide to Zendesk automation nirvana

Giovanni Toschi in Jatana

Feb 20, 2018

Meet & join the team [WE ARE HIRING]

A global team of engineers, creatives, scientists and visionaries

Giovanni Toschi in Jatana

Feb 20, 2018

How Jatana creates value

Jatana automates customer service with deep learning to make your team…

Giovanni Toschi in Jatana

Feb 19, 2018

Automatic Ticket Triage

Jatana automatically forwards tickets to the right agent

Giovanni Toschi in Jatana

Feb 19, 2018

Automatic Ticket Tagging

Jatana automatically categorizes and tags all incoming messages

Giovanni Toschi in Jatana

Feb 19, 2018

Automatic Ticket Reply

Jatana replies to customers’ requests without the need for agent intervention

Giovanni Toschi in Jatana

Feb 19, 2018

How Jatana Works

Intelligent automation technology that increases the productivity of customer service…