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John Lewis Design
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UX Design
Bringing the in-store magic online for our loyalty members
Bringing the in-store magic online for our loyalty members
Building and maintaining a loyalty programme that encourages customers to repeatedly engage with our brand, and creatively rewards their…
Shai Mistry
Aug 17, 2023
How we’re using Fable to tell everyone’s story
How we’re using Fable to tell everyone’s story
Do right: Act with integrity and use our judgement to do the right thing.
Lisa Layton
Jul 21, 2023
Design system adoption: the importance of stakeholder buy-in
Design system adoption: the importance of stakeholder buy-in
Design systems have now become ubiquitous with digital design. We’ve all read about the challenges of defining, designing and implementing…
Melissa Robinson
Aug 3, 2023
Demystifying UX analytics: why data is essential for design success
Demystifying UX analytics: why data is essential for design success
As an Experience Design Manager at John Lewis, I am passionate about seeing beyond the data and using data to inform what behaviours we…
Antonio Arévalo
Sep 11, 2023
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