We’re excited to share a user research method that helped us bridge the gap between wide-ranging behavioral interviews and detailed validation of specific value propositions. We made quick…
We’d just invited a few thousand students to try our latest experiment in online open-ended response activities — a controlled trial with pre- and post-test questions focused on concept transfer. We started reviewing their work, but the…
Our most interesting and pressing problems require people to apply their understandings creatively in unfamiliar contexts.
Maybe we have some sense of what it means to “master” a specific skill — like “classifying triangles by type.” But…
Though everyone seems to draw it slightly differently, the coarse shape of this diagram…
Standardized exams frequently ask students to provide explanations.
And this is a good thing! Explanations are great for demonstrating complex understanding.
But in their natural environment, explanations are multiplayer exchanges: