Support Software is Broken. The Future of Customer Support Is CRM

By Brad Birnbaum and Rob Bailey

Scale Your Online Marketplace Faster Through Customer Support

Winter Is Coming

By Laura Gramlich, Customer Experience Manager, DSTLD

A New Era of Customer Engagement — Omnichannel Demystified

Helping Every Customer Find Their Happy Space

By Ryan Kern, Director of Operations, ParkWhiz

Big Data Isn’t Enough For Customer Experience

In today’s technologically focused world, there is a surplus of consumer data…

Top 5 Themes From The Kustomer Experience Exchange

Looking Into 2018 and The Future of Retail.

Blurring Lines in Enterprise SaaS; The Race to Own Customer Data

Product Updates: Integrations, Automation, and more.

Facebook Messenger Support In Kustomer

When we launched recently, many customers requested Facebook Messenger as our next channel…