Has Slack gone too far with Emojis? 🤔

In short, yes. Don’t get me wrong, I’m a regular emoji user—but…

How to make commuting 4 hours a day NOT SUCK.

I’ve lived in the suburbs my whole life (aside from my 4 years away at college)…

Customer Interview Smells

Be on the lookout for these red flags when collecting feedback from…

Hardware is Hard, and your UX is Creepy

Stage 1 of my quest to ease our office restroom queue.

Finding a foothold

Customer discovery means finding an entry point into a customer’s life

Say No to If/Else Statements

One of the first lessons we learn in programming is how to write a conditional. If/Else statements seem so central to programming that it is hard to imagine a world without them.

Master Your Tokens

New gem by LaunchPad Lab for simpler user management

One Year in SPACE

The 3 lessons learned from building an innovation arm at LaunchPad Lab

The idea of unstructured time at work is not a new one. 3m has been doing it for 60 years. It lead to Post-It Notes and Masking Tape. More recently…

Teaching “The LaunchPad Lab Way”

Teaching Chicago college students the what, how and why around product development.

In the two years I’ve been at LaunchPad Lab we’ve helped a lot of companies go from just an idea to a…