Intercom Template: Conduct an NPS survey with Custom Bots

We’ve had a lot of customers ask us how to conduct a Net Promoter Score (NPS) survey using Intercom. While there are dedicated tools for NPS, it’s pretty easy to build your own NPS flow using Intercom Custom Bots and Userfeed’s…

Introducing Bump for Intercom: Snooze, Follow up, and close conversations on auto-pilot

Building a suite of apps to help businesses grow on Intercom, has always been our mission at Userfeed. So, today we’re excited to announce the launch of our newest Intercom app…

Intercom templates: Managing an Intercom user community with Carrd, Slack and Intercom

A few months ago we decided to start a small Intercom user community to ask questions, share use cases, and grow our businesses on Intercom. Intercom has some resources for…

Intercom templates: gathering feedback at scale with automated tag rules

One of our favorite new features in Intercom is the ability to tag conversations with automated tag rules. While gathering feedback should be top of mind for every customer conversation, when you have…

Enabling Nordantech to make data-informed product decisions and implement feedback-based OKRs

About Nordantech