Why I don’t tell people to close their laptops in meetings

Helping people be more responsive during…

8 tips for improving employee (or customer) engagement

Do you feel your success is dependent on trying to get other people to do things? Maybe you’re a Manager trying to get your ‘employees’ to do something. Or a Business Leader trying to get their customers to spend their time or money on…

A suggestion for how to design a responsive Professional Services team

Moving away from an out-dated top-down approach that resembles command-and-control and puts people in boxes

Working out loud - mythbusting and tips

Helping people feel more comfortable working in public rather than private

What is ‘working out loud’?

Why I don’t tell people to come with solutions rather than just problems

Separate ‘highlighting things…

My suggestion for how we spend our once-a-year global in-person team meeting

What a group of coworkers that meet once a year should do with that rare opportunity

7 tips for improving your communication style on internal (enterprise) social networks

1. The format is dependant on the response you desire

What do you want the reader to think, feel and do? Are you trying to inspire, inform, educate, or…

Why I come into the office

When I come in “late”, people may think I’ve been slacking off. Though they…

Why I started #SpotlightSnippets

I believe everyone is inspiring. #SpotlightSnippets helps uncover, shine a light on, and share people’s genius with the world. If someone searches online typing your name, what have you shared with the world? Your LinkedIn profile or status updates can let people know…

My New Year’s #Yammerlution 2014

Going where the energy is

The theme of my year will be to “go where the energy is”.

I’ll work out loud on Yammer (or more publicly on Twitter and Medium.com when not sensitive) so people know what I’m…