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Customer service, operations and self-service specialist. Also, arts fan.
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Sully – The movie Marriott ruined
Sully – The movie Marriott ruined
Why product placement is fine, but product bombardment is not
Mark Howson
Sep 14, 2016
It’s ok to be a dropout
It’s ok to be a dropout
A letter to myself at sixteen
Mark Howson
Sep 13, 2016
Customer service lessons from an airport delay
Customer service lessons from an airport delay
Mark Howson
Jun 18, 2016
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