Design in the Age of Anxiety

To create a better future, understand the now

Everyday Empathy

There has been a lot of talk in the design community about the value of empathy, meaning an understanding of the needs and…

Everyone who ever told you good work sells itself was a lying jerk.

Let Us Now Praise Dogfooding Because it is Dead

The feedback life cycle.

First comes work, then comes feedback, then comes…?

The Sound of Music

Redesigning the San Francisco Conservatory of Music

Recruiting the next generation of neuroscientists

Creating a website for Columbia’s new Mortimer B…

Far Above Cayuga’s Waters

Working with Cornell Alumni Affairs and Development

The Wikimedia Transparency Report

Our friends at Wikimedia, the good people who make that encyclopedia that helped you write all those…