Workshop

The Anatomy of Change

What we’ve learned from our own gender bias workshop

Dig in the Right Spot

Without asking the right questions, you‘re just wasting time

The 9 Rules of Design Research

Lately, I’ve noticed a lot more ambient enthusiasm for research among both early stage start-ups and…

Knowing One Thing and Cueing Another

Organizational change takes something stronger than information alone.

“I don’t know”

Hi. My name is Mike and I run workshops all over the world. I enjoy doing it. A lot. One of my favorite workshops is about teaching…

Focus groups are worthless.

Now, I’ll tell you how I really feel

Let’s Stop Doing Research*

And get smarter about design.

Everyone who ever told you good work sells itself was a lying jerk.

Cut the Bias

Gender bias is real. It is not a knowledge problem or an effort problem. It is a habit…