The Role of a Know Your Customer (KYC) Process in Telecommunications

SHAKEN/STIR: A Step Toward Returning Trust to Incoming Calls

Not a silver bullet solution, but an…

iOS 13 to Silence Unknown Callers

iPhones with this feature turned on might start ringing a whole lot…

Unanswered Calls Across Devices

A review of call blocking, labeling, filtering, and screening…

FCC’s Default Robocall Blocking: Bold or Blind?

The ‘bold’ blocking of all robocalls shows a lack of…

The Pallone-Thune TRACED Act

Video: what this new legislation means for call centers

Why it’s getting tougher and tougher to connect with your consumers

Call blocking and labeling and its…

Scam, Fraud Alert, Spam Likely, Nuisance Caller, etc.

The Story of Call Labeling Technologies…

Call blocking and labeling: technology only as strong as its weakest link

A story of good intentions…

8 anti-robocalling principles from 51 AGs to 12 major carriers

State attorneys general and phone…