oblo

Workflow Mapping

Bring clarity to service organizations by visualising their most complex and fragmented processes.

Augmented Ideation

Experiment with Digital Methods to boost participatory design sessions

Food Tasting

Deal with food and food experiences during user research.

Experience principles

Foster a shared experience vision within the entire organization.

oblo—tips is a collection of cutting-edge tips and best-practices to do great service design.

Remote Interviews

Find collaborative ways to conduct user interviews online

Sometimes budget, time and distance constraints prevent from traveling to a specific destination to run stakeholder or user interviews. Conducting the sessions via phone or…

Enablers And Blockers

Assess new product-service scenarios through detailing what can facilitate or…

Quick A/B Testing

Speed up the redesign of existing websites by augmenting user tests with alternative…

System Loops

Connect all the actors in a system based on the values they exchange