Homepage
Open in app
Sign in
Get started
oblo
Hello — we are oblo! Follow our tips about system thinking and service design
about
Follow
Workflow Mapping
Workflow Mapping
Bring clarity to service organizations by visualising their most complex and fragmented processes.
oblo
Sep 4, 2019
Augmented Ideation
Augmented Ideation
Experiment with Digital Methods to boost participatory design sessions
oblo
Apr 17, 2019
Food Tasting
Food Tasting
Deal with food and food experiences during user research.
oblo
Mar 6, 2019
Experience principles
Experience principles
Foster a shared experience vision within the entire organization.
oblo
Jan 30, 2019
Remote Interviews
Remote Interviews
Find collaborative ways to conduct user interviews online
oblo
Dec 22, 2018
Enablers And Blockers
Enablers And Blockers
Assess new product-service scenarios through detailing what can facilitate or undermine their success
oblo
Dec 21, 2018
Quick A/B Testing
Quick A/B Testing
Speed up the redesign of existing websites by augmenting user tests with alternative UI mock-ups
oblo
Dec 21, 2018
System Loops
System Loops
Connect all the actors in a system based on the values they exchange
oblo
Dec 21, 2018
Observation Notebook
Observation Notebook
Make contextual observation more efficient in complex field settings
oblo
Dec 21, 2018
Pre-mortem Exercise
Pre-mortem Exercise
Identify the worst case scenarios earlier on to prevent future headaches
oblo
Dec 21, 2018
Tomorrow’s Narratives
Tomorrow’s Narratives
Envision how others would talk about your company, product or service
oblo
Dec 21, 2018
Graphic Vocabulary
Graphic Vocabulary
Prepare a set of visual assets to speed up mapping activities
oblo
Dec 21, 2018
Field Updates
Field Updates
Share daily snippets to keep everyone engaged during the research weeks
oblo
Dec 21, 2018
Recruiting Short-cuts
Recruiting Short-cuts
Come up with alternative strategies to find the right research participants
oblo
Dec 21, 2018
Role-Play Power
Role-Play Power
Turn the service scenario into a plot for a full-scale simulation
oblo
Dec 21, 2018
Creative Badges
Creative Badges
Assign fun roles to better handle workshop conflicts
oblo
Dec 21, 2018
Ecosystem Maps
Ecosystem Maps
Map the system of actors and touch-points around the user
oblo
Dec 21, 2018
Target Journeys
Target Journeys
Visualize the gap between the as-is and desired experiences
oblo
Dec 21, 2018
Digital Ethnography
Digital Ethnography
Experiment with digital methods to define your personas faster
oblo
Dec 21, 2018
About oblo
Latest Stories
Archive
About Medium
Terms
Privacy
Teams