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Top Stories published by On Human-Centric Systems in 2019
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2019
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Matt LeMay
in
On Human-Centric Systems
Jan 8, 2019
Agile Is Ruining Your Product
The quest for small, fast, and autonomous teams is creating fragmented…
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2.2K
28 responses
Matt LeMay
in
On Human-Centric Systems
Jan 15, 2019
That “Quick Email” You Just Sent? It‘s Slowly Killing Your Company.
The asynchronous communication…
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426
10 responses
Matt LeMay
in
On Human-Centric Systems
Feb 25, 2019
Southwest Airlines’ Awful Week Shows the Difference Between Customer Service and Customer Centricity
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192
3 responses
Matt LeMay
in
On Human-Centric Systems
Jan 24, 2019
Agile Adoption Is Not Agility
Only 4% of Respondents to a Popular Survey Say that Agile Practices are…
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188
Matt LeMay
in
On Human-Centric Systems
Jun 10, 2019
One Page / One Hour
A pledge to reduce busywork, increase collaboration, and drive better outcomes
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256
2018
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About
On Human-Centric Systems
Occasional musings on process, data, product and organizational design from the Sudden Compass team and collaborators.
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Matt LeMay
Tricia Wang
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Matt LeMay