On Human-Centric Systems

A Traffic Light System for Startup Survival

Startup founders need to identify a sustainable…

Your Team Needs a Comms Manual

When your colleagues send you a message, how quickly do they expect a…

Is Your Team Struggling with Remote Work? Try a Synchronous Sandwich!

Decision-making Beyond “Right” and “Wrong”

How a Simple Pros and Cons List Can Become a Powerful…

What’s the Difference Between a Product Manager, a Product Owner, and a Program Manager?

One Page / One Hour

A pledge to reduce busywork, increase collaboration, and drive better outcomes

Southwest Airlines’ Awful Week Shows the Difference Between Customer Service and Customer Centricity

Agile Adoption Is Not Agility

Only 4% of Respondents to a Popular Survey Say that Agile Practices are…

That “Quick Email” You Just Sent? It‘s Slowly Killing Your Company.

The asynchronous communication…