Death by Patient Satisfaction in the ER
![](https://cdn-images-1.medium.com/max/687/0*hRxfvqCWBseZXZY5.jpg)
The new Holy Grail of business, Customer Satisfaction — CSAT to her close friends — is a…
These were the top 10 stories published by Op-Med in August of 2018. You can also dive into daily archives for August of 2018 by using the calendar at the top of this page.