Open Source Communities

How “I am Groot” defines a community manager’s role

I was watching Guardians of the Galaxy, Part 2 and I realized that while baby Groot was making me laugh, it was Rocket that I understood. Rocket is an interpreter. He might even be a community manager.

Measuring Success of Your Open Source Community

Learn how to measure the performance and success of…

3 important things to consider when measuring your success

1. Figure out what to measure. How will you know if your open…

Breaking Down Conflicts In Open Source Community

Create better processes to avoid difficult conversations

The best way to handle difficult conversations is to prevent them from ever starting. The way to prevent them from happening (or at least to keep them less painful) is to have good governance. Governance is the solution to difficult…

Can your community get too big?

Open source software communities, like companies and cities, can come in all sizes. They don’t get too big but they can grow faster than their infrastructure and processes.

“Every evangelist of yesteryear is now a Community Manager ….”

OH: “Every evangelist of yesteryear is now a Community Manager … at least on their biz card.”

This statement best captures a question that comes up regularly in the open source community world…

It’s true: because you can travel, you have to

I once sat on an airplane for 20+ hours in order to spend a day in Italy. I spent the whole trip wondering why we had to meet in person when we have all this technology like video calls, email, irc. While having my surreal foreign driving…