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Oscar Tech

Insights from Oscar Health's data, engineering, product, and design teams

How we built Oscar’s first member-facing AI: the Clinical Intake Bot

How we built Oscar’s first member-facing AI: the Clinical Intake Bot

Bringing the “top of license” model to virtual care — powered by generative AI
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Oscar Health
Jun 12
Live Chat: Introducing real-time virtual care for Oscar Members

Live Chat: Introducing real-time virtual care for Oscar Members

With Live Chat, we’re bridging the gap between asynchronous messaging and real-time responsiveness to improve the member experience.
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Oscar Health
Mar 25
Lessons Learned: Launching Continuous User Research at Oscar

Lessons Learned: Launching Continuous User Research at Oscar

By Madi Shultz, Senior User Experience Researcher at Oscar
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Oscar Health
Oct 30, 2024
Tech-Driven Partnerships: How Oscar Health Empowers Brokers and Agencies

Tech-Driven Partnerships: How Oscar Health Empowers Brokers and Agencies

By Sam Islam, Senior Product Manager at Oscar
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Oscar Health
Oct 25, 2024
Tackling the challenge of a new claims system, Part 2

Tackling the challenge of a new claims system, Part 2

By Nick Possley, Vice President of Engineering — Provider & Claims
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Oscar Health
Oct 2, 2024

Tackling the challenge of a new claims system, Part 1

By Nick Possley, Vice President of Engineering — Provider & Claims
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Oscar Health
Sep 26, 2024
Design Audits: what and why!

Design Audits: what and why!

by: Celina Leong, Dan Ariniello, and Yvonne Wang
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Oscar Health
May 20, 2024
Searching for Doctors in the “Messy Middle”

Searching for Doctors in the “Messy Middle”

By Madi Shultz
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Oscar Health
May 15, 2024
Prioritizing Mental Health Through Automated Patient Screening

Prioritizing Mental Health Through Automated Patient Screening

By Brian Lee
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Oscar Health
Mar 15, 2024
AI Use Case: Messaging Encounter Documentation

AI Use Case: Messaging Encounter Documentation

By Tory Grimley and Caleb Bank
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Oscar Health
Jan 23, 2024
Call Summarization: comparing AI and human work

Call Summarization: comparing AI and human work

By Lei Zhao
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Oscar Health
Jan 17, 2024
Enforced planning and reasoning within our LLM Claim Assistant

Enforced planning and reasoning within our LLM Claim Assistant

By Evan Poe, Nazem Aldroubi, and Benjamin Baker
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Oscar Health
Dec 18, 2023
The UX Research Methods Map: Finding the Right Method for the Research Question

The UX Research Methods Map: Finding the Right Method for the Research Question

By Madi Shultz
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Oscar Health
Dec 4, 2023
A user-centric approach to working with AI

A user-centric approach to working with AI

By Dar Min & Sydney Choi
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Oscar Health
Dec 1, 2023
GPT-4 Turbo Benchmarking

GPT-4 Turbo Benchmarking

By Lauren Pendo
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Oscar Health
Nov 21, 2023
Evaluating the Behavior of Call Chaining LLM Agents

Evaluating the Behavior of Call Chaining LLM Agents

By Benjamin Baker, Evan Poe, Nazem Aldroubi
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Oscar Health
Nov 13, 2023
Experimentation at Oscar: An Essential Tool for Product and Process Development

Experimentation at Oscar: An Essential Tool for Product and Process Development

By Lei Zhao
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Oscar Health
Oct 27, 2023
A Simple Example for Limits on LLM Prompting Complexity

A Simple Example for Limits on LLM Prompting Complexity

By Mario Schlosser, Co-Founder and Chief Technology Officer at Oscar
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Oscar Health
Oct 26, 2023
Oscar Claim Assistant Built On GPT-4

Oscar Claim Assistant Built On GPT-4

By Benjamin Baker, Evan Poe, and Nazem Aldroubi
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Oscar Health
Oct 19, 2023
AI Use Case: Electronic Lab Review

AI Use Case: Electronic Lab Review

Oscar continues to experiment and iterate on clinical-AI-human use cases through Oscar Medical Group (OMG). OMG is a team of 120+ providers…
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Oscar Health
Oct 17, 2023
The Impact of Product Operations, Quantified

The Impact of Product Operations, Quantified

By Sofia Karabasevic
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Oscar Health
Sep 28, 2023
Expanding knowledge self-service for members

Expanding knowledge self-service for members

By Robert Wang and Dar Min
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Oscar Health
Sep 14, 2023
SQS Bottlenecks in Campaign Builder

SQS Bottlenecks in Campaign Builder

By Browning Gentry
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Oscar Health
Aug 21, 2023
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