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Customer Experience @ Prudential
Create intentional interactions that solve for human purpose, move customer aspirations forward, and make lives better.
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Prudential Customer Experience Team
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Customer Experience @Prudential
Nov 15, 2023
CX and (What I Thought Was) the Generational Divide
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Prudential Customer Experience Team
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Customer Experience @Prudential
Jan 23
Where is my mind?
How experience design, as an extension of our human obsession with perfecting tools…
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6
Prudential Customer Experience Team
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Customer Experience @Prudential
Jan 30, 2023
5 Strategies for Running a Successful Hybrid Workshop
From onsite to online, these tips can set your…
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25
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Prudential Customer Experience Team
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Customer Experience @Prudential
Apr 21, 2023
Basic principles of web accessibility — putting the “P” in POUR
This is the first of a four-part…
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13
Prudential Customer Experience Team
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Customer Experience @Prudential
Sep 13, 2023
What does ChatGPT think about CX and Journey Management?
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3
Prudential Customer Experience Team
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Customer Experience @Prudential
Jan 10, 2023
Our Experience Principles
These principles embed a shared sense of purpose and foster connectivity…
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50
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Prudential Customer Experience Team
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Customer Experience @Prudential
Feb 9, 2023
Clarifying Misconceptions About Journey Management
4 facts you never knew (and probably should!)
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5
Prudential Customer Experience Team
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Customer Experience @Prudential
May 1, 2023
The ‘Evolution’ of Evolution
How Prudential’s Design System powers customer experiences
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15
Prudential Customer Experience Team
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Customer Experience @Prudential
Jul 31, 2023
Bring Play into Your Work
Incorporating fun for productive, effective, and integrated teams.
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Prudential Customer Experience Team
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Customer Experience @Prudential
Dec 13, 2023
1 in 4 adults depend on it: What is document accessibility?
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17
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Customer Experience @Prudential
We create intentional experiences that solve for human purpose and move customer aspirations forward.
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