The Irony of Care

I thought I was empathizing.

I wasn’t.

The Perils of Hyper-Empathizing

All of the CEOs I coach are also founders of their companies. They are also practitioners of a craft.

A Blindspot of User-Centricity

There was a time in my life, when I had a hyper-focus on user-centricity.

The Cost of Withholding Gratitude

One of the most clear patterns I see when coaching CEOs is this.

What is Information?

People say that we live in a time where we are anxious or overwhelmed with too…

Rejected Commencement Speech

I’d like to share with you something I wrote back in 2011.

The Resentment Threshold

Over the weekend, I came across the latest Dove commercial. It was for a campaign called “There are no perfect…

The Gordian Knot of Disrespect

I’ve often heard executives ask me “How can I learn to be a better listener?”