I thought I was empathizing.
I wasn’t.
All of the CEOs I coach are also founders of their companies. They are also practitioners of a craft.
There was a time in my life, when I had a hyper-focus on user-centricity.
One of the most clear patterns I see when coaching CEOs is this.
Let’s start from where we left off in part 1.
One of the most difficult parts of writing my book has been to come to a resolution on what empathy is.
Over the weekend, I came across the latest Dove commercial. It was for a campaign called “There are no perfect…
I’ve often heard executives ask me “How can I learn to be a better listener?”
It took me about twenty five years before I started to perceive my mother as a human being.