Refound Blog

We Are Spirits, in the Material World

This week’s post is something different — the first ever Refound Annual Update. It was one year ago today when I hit publish on refound.com and took it live …

What I wanted to do today was to try — without writing a book about it — to…

I’m Sorry, That’s Not Accountability

Saying the words “I’m sorry” does not create accountability. It’s the way most of us avoid it…

The Enemy is Inaction

Starting new conversations and changing the way things are where you work can seem daunting at first. Often we have a sense of what’s needed but we don’t have the right words to put it in motion. Ben from Wildcats Hockey has you covered. This is the email he sent to his team in his first…

Nobody Cares About Your Company Values

“Values” have gone viral, and not necessarily in a good way. The process of discovering and…

Your Team Won’t Tell You The Truth

Your employees are not going to tell you the truth. You can wish they would. You can want them to…

Is Your Feedback Invisible?

The reason for most feedback — both constructive and complimentary — is obvious. The conversations that your people managers need to be having are right there in the open.

Managers clearly see the need for constructive feedback when a teammate has poor…

How to Review a Human Part 4 of 4: Give the Review Away

One of the most important elements of any review conversation is what happens afterwards. Whether it was a conversation about compensation or caring, a difficult conversation or a celebratory one, most reviews die the moment they’re…

What John Stewart Taught Us About Company Culture