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RUNTRIZ
DELIVERING THE RIGHT EXPERIENCE IS EVERYTHING
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If Your Hotel Tech Doesn’t Boost Loyalty, There’s Trouble Ahead
If Your Hotel Tech Doesn’t Boost Loyalty, There’s Trouble Ahead
Nearly forty years. That’s how long guests have been accruing points, statuses, and upgrades with hotel loyalty programs. The hotel…
Runtriz
Jul 30, 2019
How Hotels Can Bring Their Operations A-Game With Mobile
How Hotels Can Bring Their Operations A-Game With Mobile
The human nervous system controls everything our bodies do and the way we experience the world around us. There’s the brain — the central…
Runtriz
Jul 19, 2019
Mobile Is The Most Important Part of Your Hotel’s Guest Engagement Strategy — Here’s Why
Mobile Is The Most Important Part of Your Hotel’s Guest Engagement Strategy — Here’s Why
In 2018, fashion retailers saw mobile purchases surge ahead of desktop signifying what will likely be a trend across industries…
Runtriz
Jun 11, 2019
Why Empowering Guests Should Be Every Hoteliers Top Priority
Why Empowering Guests Should Be Every Hoteliers Top Priority
After using AI to analyze travel reviews, the Beverly Hills Hotel in Los Angeles discovered guests want to customize their breakfast, so…
Runtriz
Jun 5, 2019
How Hotels Can Embrace the Experience Economy
How Hotels Can Embrace the Experience Economy
Atif Rafiq begins his tenure at MGM Resorts this month. A departure for a casino hotel operation that would typically hire from within the…
Runtriz
May 17, 2019
Two-Way Chat, A Game Changer for Guestsand Revenue
Two-Way Chat, A Game Changer for Guestsand Revenue
Consider most companies that are known widely for excellent customer service — think Zappos and Amazon — and you’ll find two-way chat at…
Runtriz
Apr 10, 2019
How Hotels Can Evolve and Reinvigorate Food & Beverage to Boost Profits and Elevate Guest Service
How Hotels Can Evolve and Reinvigorate Food & Beverage to Boost Profits and Elevate Guest Service
Just two years ago, Hotel Online reported that hotel food and beverage wasn’t yet a thing of the past but that it appeared to be dying —…
Runtriz
Mar 29, 2019
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