Color accessibility beyond a pass/fail

Accessibility for people with low vision is an important goal for SF.gov, the City’s…

A template for accessible data visualizations:

If data isn’t accessible and understandable, it isn’t…

How to make a form

A closer look at 3 form stacks for government service delivery

Content design for behavior change

Getting people to do something, while also telling them how to do…

Digital Services and the apocalypse

When COVID-19 struck, it seemed far away, and we watched as it spread early this year. Things…

Five years of Digital Services in San Francisco

UX for a pandemic response

Local government is a unique place to be a designer. Here’s how the…

Growing Digital Services in San Francisco

A year and a half ago a team of passionate and determined city workers created the…