San Francisco Digital & Data Services

New legislation or a natural disaster can create the need for the City of San Francisco (“the City”) to rapidly deploy new services that…

How can public agencies design websites that are responsive to key user groups and intents? This post presents a case study of how research…

(To blogging, we mean - we’ve been here hard at work the whole time.) A post for SF Digital and Data Services

If data isn’t accessible and understandable, it isn’t helpful. We shifted our bar for success beyond providing high quality data, to making

This month marks the five year anniversary of SF Digital Services. This post is a look-back over the past five years and some of our big…

Getting people to do something, while also telling them how to do it

How 3 kinds of content drive your strategy

Using crisis communication principles with stakeholders in SF’s pandemic response