Feedback Fuelled Sales

Whatever your product, from slick online solutions to bathroom supplies, your sales team will likely hold one principle…

Have you tried turning it off and on again ?— Why our CEO works Support.

Making Webinars Work — Customer Success at Livestorm

“On paper, webinars are one of the most…

Six Easy ways to Improve Customer Satisfaction

A Chat with Kim Gjerstad, Co-Founder at MailPoet

“Over the past year, we’ve increased our Net Promoter…

How should I install SatisMeter?

Our goal is to make our users’ lives as easy as possible.

We know that people installing our service are anybody from great marketers with a little programming knowledge, managers with no time to tinker with it, growth hackers, programming gurus…

How to reduce churn and get great feedback in one simple email

The Net Promoter System, or NPS, uses only two surprisingly simple questions to great effect. So how exactly does it work?

What Exactly is NPS?

The Net Promoter System (NPS) is a simple yet innovative customer feedback system, ideal for measuring customer loyalty and predicting business growth. Unlike traditional market research and customer surveys, NPS asks only two easy questions of customers. This creates rapid feedback, high…