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Service Prototyping

Service Prototyping

The challenge for Service Designers is to ensure that stakeholders can see the value of the service experience that has been designed.
Go to the profile of Juneza Niyazi
Juneza Niyazi
Eat. Drink. Think

Eat. Drink. Think

Service Design for Agri-Tech
Go to the profile of Juneza Niyazi
Juneza Niyazi
Omnichannel experience: Execution not so seamless

Omnichannel experience: Execution not so seamless

A really good experience is a well-orchestrated digital and physical touchpoint. But “orchestration” requires people to coordinate and…
Go to the profile of Juneza Niyazi
Juneza Niyazi
Service Blueprint: Improving Your Customer Experience with Visualisation

Service Blueprint: Improving Your Customer Experience with Visualisation

A novel visualisation to deliver insights directly from the start in service design.
Go to the profile of Neha Jattu
Neha Jattu
Opt me in- organ donation onboarding redesign

Opt me in- organ donation onboarding redesign

Service Design project to answer the needs of the opt-in organ donation system needs.
Go to the profile of Sayali Bharambe
Sayali Bharambe
Creating a solution space to support and promote healthy living in the community

Creating a solution space to support and promote healthy living in the community

We are tearing down the walls of the hospital to bring the medical facility for the elderly at the doorstep.
Go to the profile of Shriya Shekhar
Shriya Shekhar
Can Spaces Speak The Language Of Service Design?

Can Spaces Speak The Language Of Service Design?

‘’Let’s add more tables’’, my client said to me. We were working on a hospitality project when it occurred to me. Something was missing…
Go to the profile of Basoli Dhirai
Basoli Dhirai
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