When we talk to SaaS software companies and ask them how they are handling their professional services delivery, we often hear responses such as:
t’s not always the case, but in many technology companies, the sales team is so focused on selling its software and products that selling services becomes an afterthought. For many, the process is cumbersome and margins are lower than they should be.
A long time ago in a business climate far far away cold calling was the greatest way to acquire business customers. It worked. You made 100 calls, got 10 leads and 1 sale. Work hard, make your calls and you’ll hit your number. Some people were…
The service economy is quickly growing all around us. According to recent estimates, the service economy is expected to reach 3.8 trillion by 2025. At the same time, we’re seeing another shift, which is the movement towards shorter-term and project based service…
The global (SaaS) market is expected to break $50 billion in product spending by 2024, up from $12bn this year. But where is that growth coming from? In part, from service offerings. While the focus of SaaS has…
WorkRails recently conducted a survey of several thousand software users to discuss their buying behaviors when it comes to professional services. The…
A new study caught our eye that talks about what we already know — that professional services are and will continue to be an increasing part of revenue as we continue to see a shift to the cloud.
While half of the Romanian Facebook users are praising McDonald’s for free coffee, I want to thank WorkRails for their support.
The fall of Communism in 1989 opened Romania’s path to democracy, but things didn’t work out as we…
TSIA recently shared an article that traces the shift in how buyers get the information they need to inform purchasing decisions. What used to stem entirely from sales gradually moved to a mix that includes marketing and sales. Now, we’re starting to see yet another change, where sales…
In his article entitled Learn to Love Services, Aaron Ross makes some salient and logical points around why tech companies should embrace professional services as an excellent source of revenue.