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Business transformation
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slalom.com
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Customer Experience
Slalom Business
Get fresh perspectives on the latest developments in business from Slalom’s experts.
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Customer Experience
Dawn Scata
in
Slalom Business
Apr 29
Loyalty isn’t dead
A renewed focus on co-creation makes loyalty more opportunistic than ever.
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82
4 responses
Christian Wayne
in
Slalom Business
Mar 13
To Be or Not to Be like a Big Tech Co.
A blueprint for winning in your industry and defending against
…
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170
Tamarah Usher
in
Slalom Business
Feb 28
Your Future Customer is a Machine
Navigating the shift from human to machine-driven consumerism
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303
6 responses
Josh Buchholtz
in
Slalom Business
Jan 17
New CMO Strategy: How to Survive (and Thrive)
Four moves to drive value quickly in your first 100 days
…
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305
1 response
Logan Patterson
in
Slalom Business
Jan 12
Unlocking Personalized and Unique Digital Commerce Experiences
How aligning with Shopify helps brands…
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12
Josh Stromberg
in
Slalom Business
Jun 9, 2023
Sky-High Satisfaction: An Innovative and Optimized Passenger Experience
Unlock new opportunities to
…
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13
Slalom Salesforce
in
Slalom Business
May 31, 2023
Boosting Customer Retention with Salesforce: Strategies for Success
Discover four ways to streamline…
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11
Nicole Boyd
in
Slalom Business
May 8, 2023
The Shift to Focusing on the Total Experience
Examining the intersection of employee and customer experiences
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29
Joey Ruse
in
Slalom Business
Apr 26, 2023
Solving Retail Theft
Leveraging two proven approaches to mitigate theft while improving customer…
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176
2 responses
Chris von Bogdandy
in
Slalom Business
Apr 24, 2023
A Low-tech Approach to Customer Centricity
Six ways to drive customer centricity without implementing new data tools
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12