Customer

Ready, set, engage: Why you should consider Amazon Pinpoint now

The search for “right-message…

Five emerging customer strategy trends to watch in Q3 and Q4

We look at what trends are emerging and…

Three best practices to help you pivot your marketing strategy

It’s Experience Agility — not a crystal ball —that helps you adapt to changing customer needs

Six customer experience trends we’re tracking as retail and consumer goods respond to COVID-19

How to reach your customer with the tools you already have in place

This is a rallying cry for retail

Rapid, global change requires decisive and empathetic action — from an industry that knows a thing…

Lessons from the ski slopes that can help your Marketing Cloud journey

Three ways migrating to the cloud will improve your customer experience

To better connect with…

Slalom Salesforce MVPs reveal what they’re most excited about for Dreamforce 2019