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Slalom Customer Insight

Fresh perspectives to understand and engage your customers

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  • Defining the Metaverse

    Defining the Metaverse

    Defining the metaverse, potential applications, enabling technologies, and engagement strategies for the next generation of internet.
    Go to the profile of Slalom Customer Insight Team
    Slalom Customer Insight Team
    May 11
    Elevating your brand strategy: Navigating the crowded Ecommerce landscape

    Elevating your brand strategy: Navigating the crowded Ecommerce landscape

    Quick wins for gaining new customers and insights
    Go to the profile of Denae Pisano
    Denae Pisano
    May 9
    How to Use Buy Now, Pay Later with Equity in Mind

    How to Use Buy Now, Pay Later with Equity in Mind

    The financial ramifications of BNPL for consumers and what retailers can do about it.
    Go to the profile of Slalom Customer Insight Team
    Slalom Customer Insight Team
    May 5
    The Importance of Incorporating Process Redesign into Your Organization’s Technology…

    The Importance of Incorporating Process Redesign into Your Organization’s Technology…

    Discover the Four Key Process Activities Organizations Cannot Afford to Ignore.
    Go to the profile of Maren Mellen
    Maren Mellen
    Dec 16, 2021
    The Emergence of Buy Now, Pay Later

    The Emergence of Buy Now, Pay Later

    Let’s break down the Buy Now, Pay Later (BNPL) trend and how retailers should approach enabling these capabilities for their customers.
    Go to the profile of Slalom Customer Insight Team
    Slalom Customer Insight Team
    Nov 29, 2021
    Put Customer 360 in the Driver’s Seat for Customer Journey Management

    Put Customer 360 in the Driver’s Seat for Customer Journey Management

    Customer 360 and Customer Journey are joined at the hip.
    Go to the profile of Kokila Mallikarjuna
    Kokila Mallikarjuna
    Oct 19, 2021
    The CX Files—NBA: The key to digital-first experiences in healthcare?

    The CX Files—NBA: The key to digital-first experiences in healthcare?

    As the healthcare industry shifts to digital-first experiences, there is a growing opportunity to leverage prescriptive technologies…
    Go to the profile of Rio Longacre
    Rio Longacre
    Sep 2, 2021
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