What exactly is over-communication?

As employees and team-mates, we are often told by leadership, mentors, and our bosses, to…

Give me one reason

When you want to increase the chances of someone complying with a request, give them a reason.

Saying “no” constructively

Many of us are unwilling to say no because we don’t like the feeling it gives us.

When someone yells at you

What does an Aikido Master do when attacked?

What happens when you complain

Stephen Hawking was a theoretical physicist, bestselling author, director of a major research center…

Don’t take no for an answer

A “no” can sting. We tend to read rejection into someone else’s “no” or “I don’t want to.”

The intention behind the praise

“Great job on that report.”

Don’t fake confidence. Have it.

Confidence is predictive. When we project confidence, others see us as confident.

Power with vs. power over

Ego-driven power struggles disrupt team communication.

Use contrasting when people take offense

Many people are quick to take offense these days.

The four types of expression

Whether you’re speaking, emailing, gesturing, using facial expressions, keeping silent, posting on social…

Be your own safe space

We often get irritated, offended, or even triggered, when interacting with others. These days, it seems to happen more…

You “think” or “feel” that…?

Saying “I feel” when you mean “I think” can make you be and appear less confident.

The cost of avoidance

A recent study conducted by the University of Pennsylvania and University of Utah researchers studied the cost of…

Think for yourself language

Much of the language we use denies our responsibility for our thoughts, emotions, and actions.

Position yourself as the hero

The best communicators I know use stories to get their message across, be it in the boardroom or at the bar.

Choose language that alienates or connects

Language shapes the way we think. Research has shown that people who speak different…

When you want something…

A recent research study examined the effective strategies of cold callers.

Respectfully, I disagree

Want to be able to disagree respectfully? Two things to keep in mind:

1. Make your intention…

Don’t criticize when correcting

While corrections, disagreements, and debates may not be intended as criticism, they can affect people…