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The Experience of Design
Theory, ideas & methods
Thinking
Research
Process
Experience
Service
Augment
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Discovering Epics
- Experience Life-Cycle
- Experience Life-Cycle
The start of any journey begins life as a transaction service experience, (Fig: 17.1) this establishes the relationship for the rest of the…
Manish Chauhan
Dec 31, 2021
- Value Proposition
- Value Proposition
The Blue Ocean Strategy (Fig: 15.3) represents the central pursuit of value viability by its equal emphasis on respecting the needs of the…
Manish Chauhan
Dec 31, 2021
- The Purpose of (Why)
- The Purpose of (Why)
Too often designers begin their process at the “how” (task enabler) (Chimero, 2012) rather than the “why” (objective motivator) (Thomas and…
Manish Chauhan
Dec 31, 2021
The Multi-Verse & The Multi-Dimensions of Experience Design (MDXD)
The Multi-Verse & The Multi-Dimensions of Experience Design (MDXD)
Environment refers not only to the platform you’re designing for, but also how it will be operated and the physical space that it will be…
Manish Chauhan
Dec 31, 2021
- Perspective Empathy
- Perspective Empathy
As collaborative tool, for teams to help discover and gain deeper insight. Empathy Mapping (Fig: 7.3) (SolutionsIQ, 2016) is arguable the…
Manish Chauhan
Dec 31, 2021
Presenting (Deliver)
Presenting (Deliver)
THE TEAM
Manish Chauhan
Feb 1, 2020
Prototyping (Deliver)
Prototyping (Deliver)
Prototyping encourages a cycle of action and reflection (Somerville, 2016) it’s tangible creation of Artefacts at various levels of…
Manish Chauhan
Feb 1, 2020
Developing Ideas (Stage 2)
Developing Ideas (Stage 2)
PHASE 3A IDEATION (DEVELOPING) Make the process work for you with confidence and an environment to fully Ideate so that the best solution…
Manish Chauhan
Jan 31, 2020
Stage 1 (Define)
Stage 1 (Define)
PHASE 2A — DOWNLOADING (DISCOVERY) Lot’s of notes requires a constant structure, so give each member individual time to ‘pre- download…
Manish Chauhan
Jan 31, 2020
Interviewing (Discover)
Interviewing (Discover)
USERS
Manish Chauhan
Jan 31, 2020
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