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The Service Gazette
The Service Gazette is a print publication for service innovators. It is published since 2015 with most print articles available on Medium.
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Digital Benefits Network
Digital Benefits Network
Equitable and ethical benefits delivery
Ariel Kennan
Oct 28
The evolving concept of service patterns
The evolving concept of service patterns
Exploring a global pattern library
Laurence Berry
Oct 28
A framework for full inclusion
A framework for full inclusion
Designing for vulnerable groups, but without leaving anyone behind
Ben Carpenter
Oct 24
Leading with design at the Ministry of Environment
Leading with design at the Ministry of Environment
How new design leaders can impact the delivery of complex services
Martha Edwards
Oct 23
The long slog of public service transformation
The long slog of public service transformation
Recipes for sustained slow change
Kara Kane
Oct 23
Digital-ready legislation through service design
Digital-ready legislation through service design
And better service design through digital-ready legislation
Sabrina Feuerherd
Oct 22
Designing travel experiences
Designing travel experiences
London wouldn’t be the city it is — vibrant, always changing — without its vast transport network and its long history of transport design.
Hanna Kops
Aug 11, 2020
The Scottish Approach to Service Design
The Scottish Approach to Service Design
Putting people at the heart of government
Service Gazette
Apr 6, 2020
Designing Complete Services
Designing Complete Services
Englands Cervical Screening Program
Shirley Sarker
Jan 10, 2020
Public Interest Designers
Public Interest Designers
Learning how to bring designers into French government
Miljkovic Sophie
Dec 11, 2019
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