Open in app
Sign inGet started
6 Customer Support Lessons We Learned at Elevate Summit

6 Customer Support Lessons We Learned at Elevate Summit

A few weeks ago, Guru traveled to Palm Springs, California, for Elevate Summit, a peer-to-peer customer support event put on by the folks…
Go to the profile of Guru
Guru
The Missing Link in Your Support Stack: An Agent-Facing Knowledge Base

The Missing Link in Your Support Stack: An Agent-Facing Knowledge Base

“What’s in your support stack?” If you ask a support leader this question there will be many obvious categories of products they might use…
Go to the profile of Guru
Guru

Bridging the Knowledge Gap in Your Account Based Marketing Strategy

Modern B2B marketing has centered around powerful marketing automation tools. And while these tools have been successful in generating…
Go to the profile of Guru
Guru
About The Weekly EnlightenmentLatest StoriesArchiveAbout MediumTermsPrivacyTeams