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Applied consulting for a new world

We need applied and lean consultancies, that can help organisations solve the wicked problems of the future. Organisational agility and the ability to solve wicked problems are crucial to survive the new marketplace. Here, we talk about how to become a Wicked Company.

How to crack AI nonsense in 1 hour

How to crack AI nonsense in 1 hour

The recent AI badge fiasco is an excellent example of Silicon Valley’s inability to be the breeding ground for any real value for the…
Go to the profile of Marcus Kirsch
Marcus Kirsch
Jul 4, 2024
Zooming out to transform processes

Zooming out to transform processes

Transformation programmes could likely be 200% more successful when considering business benefits and reality.
Go to the profile of Marcus Kirsch
Marcus Kirsch
Apr 30, 2024
Kill the 30-minute meeting!

Kill the 30-minute meeting!

“30-minute meetings were covering her calendar. As a senior member working closely with the C-Level, I was not surprised about the full…
Go to the profile of Marcus Kirsch
Marcus Kirsch
Apr 12, 2024
Cost-cutting kills client-serving

Cost-cutting kills client-serving

Dear CEOs, CFOs and CTOs, are you doing this? I have found that business and IT departments were at odds more than once. The reason was…
Go to the profile of Marcus Kirsch
Marcus Kirsch
Mar 11, 2024
Too big to not fail!

Too big to not fail!

Are centralised large-scale enterprise software projects the cost-benefit we think they are? After dozens of transformation programmes…
Go to the profile of Marcus Kirsch
Marcus Kirsch
Mar 5, 2024
The British Post Office (BPO) scandal is unsurprisingly big news in the UK.

The British Post Office (BPO) scandal is unsurprisingly big news in the UK.

One wonders how an organisation can miss an IT bug, especially when 700 postmasters reveal and report the same pattern. How can an…
Go to the profile of Marcus Kirsch
Marcus Kirsch
Jan 11, 2024
Battle beyond (the stars of) IT and Business

Battle beyond (the stars of) IT and Business

In the 90s, IT was known to me and maybe yourself to say ‘NO’ to anything you would request. I remember back in 2004, when I was working at…
Go to the profile of Marcus Kirsch
Marcus Kirsch
Dec 18, 2023
ITIL and Stanford should make up!

ITIL and Stanford should make up!

I was two months into my latest transformation programme. Jonathan (name changed to avoid crucifixion) walked right towards me on one of my…
Go to the profile of Marcus Kirsch
Marcus Kirsch
Jul 4, 2023
AI killed Bernbach’s Creative Team

AI killed Bernbach’s Creative Team

In the 1960s, Bill Bernbach created the modern creative team for advertising. Previously copywriters and art directors did not even work on…
Go to the profile of Marcus Kirsch
Marcus Kirsch
May 24, 2023
Thought: How you like your business coffee?

Thought: How you like your business coffee?

It’s the weekend, and I just popped into my local pub early to sit down and write on my second book, which feels more challenging than…
Go to the profile of Marcus Kirsch
Marcus Kirsch
May 20, 2023
Between AI and a hard place

Between AI and a hard place

What jobs will we lose? What can we truly automate? Could we have an AI CEO? A topline draft walk-through of what some tools might do to…
Go to the profile of Marcus Kirsch
Marcus Kirsch
Apr 27, 2023
Where do business analysts, enterprise architects, service designers and systems designers go to…

Where do business analysts, enterprise architects, service designers and systems designers go to…

As a service designer, I have spent hundreds of hours with various practitioners like business analysts, enterprise architects, systems…
Go to the profile of Marcus Kirsch
Marcus Kirsch
Apr 11, 2023
We need variants!

We need variants!

Manufacturing works on a reductionist model of variants or ‘defects’. Services and experiences work on an expansive model of value and…
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Marcus Kirsch
Mar 17, 2023
This article responds to Michael Simmons’ post on our productivity crisis, which you can find here.

This article responds to Michael Simmons’ post on our productivity crisis, which you can find here.

https://medium.com/accelerated-intelligence/were-in-a-productivity-crisis-according-to-52-years-of-data-things-could-get-really-bad-5c7e5324…
Go to the profile of Marcus Kirsch
Marcus Kirsch
Feb 26, 2023
2023 Trends based on the projects I have seen

2023 Trends based on the projects I have seen

I am not good at taking strategic notes, but across multiple projects, some trends tend to accumulate and patterns tend to show. Here are…
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Marcus Kirsch
Dec 22, 2022
Will skills-based organisations fail?

Will skills-based organisations fail?

I listened to Deloitte’s podcast on Human Capital episode about the company Workday which provides a service to create skills-based…
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Marcus Kirsch
Feb 1, 2022
Insights are Talk-Back!

Insights are Talk-Back!

Through my work in change and transformation, I have met many struggling companies. Two myths are failing them:
Go to the profile of Marcus Kirsch
Marcus Kirsch
Dec 10, 2021
The Future of Work is broken!

The Future of Work is broken!

Going back to the office is a symbolic way for us to step into the future. Two highly contradictory narratives exist around this change…
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Marcus Kirsch
Jul 9, 2021
Do you want to hear this?

Do you want to hear this?

Thought of Today:
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Marcus Kirsch
May 27, 2021
AI & Strategy, more things to crash with reality

AI & Strategy, more things to crash with reality

Roughly ten years ago, I got hired to innovate advertising campaigns. When I joined, I thought these are creative and strategic people with…
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Marcus Kirsch
May 24, 2021
Is AI moving HR away from people?

Is AI moving HR away from people?

Last year I deleted all but three of my LinkedIn ‘skill’ labels. This means, after 20 years of experience, I am now unqualified for most…
Go to the profile of Marcus Kirsch
Marcus Kirsch
May 24, 2021
This article is inspired by Robin Wong’s excellent article on DVF.

This article is inspired by Robin Wong’s excellent article on DVF.

Here is Rapid DVF!
Go to the profile of Marcus Kirsch
Marcus Kirsch
Dec 10, 2020
Shut up and Skate! — How to fail sustainably

Shut up and Skate! — How to fail sustainably

I have done many things in my life, but I never thought that my skateboarding would provide value to my business consulting. Skateboarding…
Go to the profile of Marcus Kirsch
Marcus Kirsch
Jun 3, 2020
Managers need a New Job

Managers need a New Job

In our last two articles, we had a look at the time and team dynamics around work. One of the questions we got is, who should be…
Go to the profile of Marcus Kirsch
Marcus Kirsch
May 26, 2020
Why you miss Rubber Ducking

Why you miss Rubber Ducking

This article is the second in a series of spin-off stories based on our ‘Working from Home’ survey, its insights and to inspire possible…
Go to the profile of Marcus Kirsch
Marcus Kirsch
May 20, 2020
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