Homepage
Open in app
Sign in
Get started
About 'Touchpoint'
Learn more about the SDN
Tagged in
Business
Touchpoint
Touchpoint is the first and only journal dedicated to the practice of service design. Published by practitioners for practitioners, Touchpoint is essential reading for both newcomers and seasoned experts.
More information
Followers
1.2K
Elsewhere
More, on Medium
Business
Service Design Network
in
Touchpoint
Jan 29, 2019
Mind the Gap
Reflections on the SDN Global Conference in Madrid
by
Dennis Hambeukers…
Read more…
17
3 responses
Service Design Network
in
Touchpoint
Jan 29, 2019
Business Origami
A tool for designing complex service systems
by Rachel Jones and…
Read more…
21
Service Design Network
in
Touchpoint
Jan 25, 2019
‘Go Big or Go Home’?
Mergers, acquisitions, and the impact on service design
Read more…
4
Service Design Network
in
Touchpoint
Jan 25, 2019
Towards the New Normal
Looking back at SDGC16
by
Dennis Hambeukers
.
Published…
Read more…
2