Homepage
Open in app
Sign in
Get started
About 'Touchpoint'
Learn more about the SDN
Tagged in
Customer Journey
Touchpoint
Touchpoint is the first and only journal dedicated to the practice of service design. Published by practitioners for practitioners, Touchpoint is essential reading for both newcomers and seasoned experts.
More information
Followers
1.2K
Elsewhere
More, on Medium
Customer Journey
Service Design Network
in
Touchpoint
Jan 29, 2019
Using a Service Ecosystem to Quickly Grasp Complexity
A unique visualisation to deliver insights right…
Read more…
137
1 response
Service Design Network
in
Touchpoint
Jan 29, 2019
Implementing Services Using the Transaction Pattern
How to retain the customer perspective when…
Read more…
56