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About 'Touchpoint'
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Organizational Change
Touchpoint
Touchpoint is the first and only journal dedicated to the practice of service design. Published by practitioners for practitioners, Touchpoint is essential reading for both newcomers and seasoned experts.
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Organizational Change
Service Design Network
in
Touchpoint
Mar 24, 2020
New Touchpoint issue, Vol. 11 No. 3 - Service Design and Change Management, is released!
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5
Service Design Network
in
Touchpoint
Jan 29, 2019
Taming Organisational Challenges in Service Design
As service designers, we could talk endlessly about…
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30
Service Design Network
in
Touchpoint
Jan 29, 2019
It Takes a Village
Service designing organisational change at BBVA
by
Mary Wharmby and…
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107